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  • Heather Bryan

Friday Thought Series 04: Taking Gifting Seriously

Gifting has evolved beyond mere gestures to become a strategic tool for enhancing guest experiences. Hotels are now offering guests a simple, classic gift upon arrival in their rooms, then inviting them to the lobby bar or boutique for personalized enhancements. This approach not only adds a personalized touch but also creates memorable moments for guests.

A turnkey solution is key to implementing this strategy seamlessly. By incorporating personalized technology, branded products, and hotel amenities, hotels can streamline the process without disrupting the guest experience. From customizing amenities to offering bespoke services, this approach allows hotels to differentiate themselves and leave a lasting impression on guests.

By taking gifting seriously, hotels can foster deeper connections with guests and drive loyalty while also generating revenue. These small touches not only enhance the guest experience but also present opportunities for upselling and increased guest spend around the property. As the hospitality industry continues to evolve, embracing personalized gifting is essential for hotels looking to stay ahead of the competition, maximize revenue, and deliver exceptional guest satisfaction.

Join the gifting revolution and elevate your hospitality experience with Jupiter and Company’s CustomLux Package now.

Visit our website: or shoot us an email: to learn more.

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